DATA PROTECTION NOTICE

The EU’s General Data Protection Regulation entered into force on 25 May 2018,
the aim being for you to take control of your own data.

At FIDUCIAIRE CONTINENTALE S.A., we know how important the protection of your privacy is to you. We take the task of ensuring the confidentiality of your data very seriously, within the scope of the applicable provisions of EU data protection legislation and in the interest of both parties. We use modern techniques to conduct dialogue with you and secure your data.

Who is in charge of data processing?

FIDUCIAIRE CONTINENTALE S.A.
16, allée Marconi
L-2120 Luxembourg

Who is the data protection officer?

Finance & Mediation S.A.
Dipl.-Kfm. Helmut Haag
2, rue Gabriel Lippmann
L-5365 Münsbach

Privacy policy regarding the use of our websites

We don’t use cookies or carry out any data analyses. If we save an IP address or any other information, this data is only used to secure our system. The log files are deleted or overwritten after two months.

Submitting personal data

If you wish to send us confidential data, please use our incoming mail server: https://fidco.qudoc.com/dropfolder/Fiduciaire+Continentale+SA/Inbox

You can request the necessary password by telephone.

This way, your data will be sent in a safe and encrypted manner, and saved on our servers in Luxembourg. For this purpose we use the document management system provided by our IT provider, Tuomi S.A., www.tuomi.lu.

Processing e-mails

You can communicate with us via encrypted e-mail. To do so, all you need is an e-mail signature. Before sending us an unencrypted message, please bear in mind that its content is not protected against unauthorised access or online forgery.

Information security

Fiduciaire Continentale S.A. always uses state-of-the-art technology to ensure the security of your information and communication systems. We always adhere to national and international standards when implementing this technology.

Data protection notice for customers

We process your personal data in accordance with the EU’s General Data Protection Regulation (GDPR) and any other applicable laws.

Processing purpose

We need your data to enter into a contract for the agreed services and to assess the risk entailed for us. When entering into a contract, we process this data to provide the agreed services or to send an invoice.

The legal basis for the processing of personal data for pre-contractual and contractual purposes is Article 6(1)(b) GDPR. If special categories of personal data are required for this purpose, we will ask for your consent pursuant to Article 9(2)(a)(i) in conjunction with Article 7 GDPR. If we create statistics with these data categories, we do so on the basis of Article 9(2)(j) GDPR.

Furthermore, we process your personal data to meet legal obligations. These include, for example, retention requirements relating to commercial or tax matters or our duty to advise. In this case, the legal basis for processing is provided by the respective legal regulations in conjunction with Article 6(1)(c) GDPR.

How long do we keep your data for?

We keep your data for the duration which corresponds to statutory retention requirements. We also keep your personal data to fulfil our legal documentation, proof and retention requirements.

What are your rights?

In addition to the right to oppose, you also have a right to information, the right to rectify and delete any data pertaining to you and the right to restrict data processing, unless other legal provisions apply. Upon request, we will provide you with the data that you submitted to us in a structured, common and machine-readable format.

If you wish to view your data, make any modifications or file a complaint, please use the contact details above.

The relevant supervisory authority in Luxembourg is:

Commission nationale pour la protection des données
Service des plaintes
15, Boulevard du Jazz
L-4370 Belvaux